Our commitment to protecting your data under the General Data Protection Regulation.
Oak-forge is committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we comply with these regulations.
Oak-forge acts as the data controller for personal information collected through our website and during the provision of our services. We determine the purposes and means of processing personal data.
Contact details for our data controller:
Oak-forge
Unit 7, Greenfield Business Park
Henley-on-Thames, Oxfordshire, RG9 1AQ
[email protected]
We process personal data only when we have a lawful basis to do so. The lawful bases we rely upon include:
The UK GDPR provides you with the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to such requests within one month.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or when you withdraw consent.
You may request that we restrict the processing of your personal data in certain situations, such as while we verify the accuracy of data you have contested.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making in our business processes.
To exercise any of these rights, please contact us at [email protected] with your request. We may need to verify your identity before processing your request. We aim to respond to all legitimate requests within one month, though this may be extended by two further months for complex requests.
We conduct data protection impact assessments when implementing new processes or technologies that may pose a high risk to individuals' rights and freedoms.
We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay.
We primarily process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place to protect your data.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
We may update this GDPR compliance information from time to time. Any significant changes will be communicated through our website.
Last updated: January 2024